Careers

Customer Service

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Full-Time Position

Locations:
Huntington Beach, CA
Richmond, MI

FreightSaver is seeking customer service representatives eager to provide and ensure exquisite service to our client base. We offer outstanding opportunities for dynamic, self-motivated individuals. The successful candidate will be responsible for acting as an intermediary between our customers, carriers, and vendors. We are rapidly growing, innovative, and always in pursuit of individuals with the same outlook and passion for the transportation industry.

Responsibilities:

  • Develop and maintain customer and carrier relations via phone and email
  • Provide timely and accurate information to all applicable parties
  • Manage complaints, orders, corrections, billing, and any other queries
  • Team participation, communication, support, resolution
  • Educate customers on all of the FreightSaver offerings and services

Requirements:

  • Minimum 2 years experience in customer service
  • Strong communication skills and flexibility
  • Superb computer expertise and the ability to multitask and prioritize
  • The ability to work both independently and within a team environment
  • Excellent organizational, time-management, and prioritization skills
  • Self-motivation, drive, and passion for the industry

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