Our Frequently
Asked Questions

With over 100 years of combined shipping and supply-chain experience we know how to move product efficiently at a reduced rate with visibility. Our customers view FreightSaver as a partner committed to optimizing their supply-chain and shipping needs. We want our customers focused on their core business not on their shipping. The world is full of unknowns and vulnerabilities. We earn our customers trust in minimizing these unknowns and getting your product to its destination without fail at a reduced rate.

Less than truckload shipping (LTL) is the transportation of relatively small freight. The alternatives to LTL carriers are parcel carriers or full truckload carriers. Parcel carriers usually handle small packages and freight that can be broken down into units less than 150 pounds (68 kg). Full truckload or FTL carriers move freight that is loaded into a semi-trailer. Semi trailers are typically between 26 and 53 feet (7.92 and 16.15 m) and require a substantial amount of freight to make such transportation economical.

The simple answer is all market sectors whose main objective is to streamline their supply chain to delivery a quality product to market. Some of our customers that benefit from our services include:

• Distribution-Sensitive supply chains.
• Small and Medium sized organizations (annual rev. $15M – $750M)
• Distributors and Manufacturers.

We identify and select the logistics solution to meet your supply chain objectives. We develop, implement, and manage the customer`s new cost effective supply chain solution. We then establish mutually agreed upon Key Performance Indicators (KPI) and if desired provide monthly reports indicating the KPI results per our agreement.

FreightSaver is a “non-asset” based company whose only business interest is to provide our clients with time sensitive and cost efficiencies that reduce operating costs. 

Yes, Our cloud based web enabled tracking system allows our customers the ability to track shipments throughout their supply chain.  And of course, a simple call to your account manager.

Expedited shipping is direct delivery or next day service. Expediting is typically used with time sensitive shipments that need moved quickly to meet some sort of deadline and usually are shipped via an exclusive use vehicle with extreme care and handling.

Inventory

• Inventory Accuracy
• Inventory Levels by Day
• Inventory Aging Report by SKU
• Inventory Turn by SKU
• Third Party Fulfillment

Shipping and Receiving Turn Times

• Shipped Fill Rate on Fulfillment Orders
• Orders Shipped Complete
• Order Picking Accuracy
• Line Item Fill Rate
• Productivity

Inbound/outbound Volume Activity and Throughput

• Productivity Score Card by Function
• Cost Breakdown by Case, Pallet, Weight-fixed-variable and Combination
• Labor Cost Per Man Hour Versus Throughput
• Monthly Operating Costs with a Rolling YTD Result Versus Operational Budget
• Distribution Facility Performance

Facility Space Utilization

• Safety Reports
• Claims
• Sanitary Issues
• Transportation

Required Arrival Date (RAD) Compliance

• On-Time Performance on Fulfillment Orders
• Appointment Compliance
• Transit Time Metrics
• Load Factor
• Weight Capacity Utilization
• Cube Utilization
• Claims Ratio
• Cost Analysis
• By Lane
• By Weight
• By Product

There are a number of Key Performance Indictors (KPIs) that should be regularly monitored to ensure overall health of the shipment process, find problems you didn’t know existed, and innovate the process for optimal performance. These KPIs can all be applied throughout the supply chain. Meaning, they can be used to measure the performance of your own organization relative to your customers, but also as a way to measure how well your own suppliers are meeting your needs.

1. On time in full delivery:  Unless the entire order arrives on time, it should be regarded as late. An acceptable overall average may hide problem areas that will only be revealed through the kind of deep analysis that can be time consuming to do manually. Business Intelligence gives comprehensive insight into exactly this kind of data.

2. Average days late: Measuring the average days orders are delivered late can help an organization understand the consequences late deliveries have in regard to customers. There is, after all, a vast difference between a delivery that’s a day late and one that’s a month late. Get the full picture on how many days on average were spent in the factory, in the warehouse, and en route to the customer.

3. Rate of returns due to shipment damage or shipment error: This KPI shifts the focus to the quality of the delivery: Does it actually contain what the customer ordered? Did the delivery arrive in the same condition as when it left the factory or was it damaged along the way? The quality and timeliness of the delivery are intimately connected, since a truly on-time delivery is not possible if the wrong item is delivered or the item is damaged. If the customer does not receive a correct item, it will have to be returned by the customer who must then wait for the correct item to be shipped.

4. Order picking accuracy: Delays and shipment errors can happen at any step in the process between the time an item leaves the factory and reaches the customer. The earlier the organization is able to catch errors, the smaller their downstream impact will be. The picking process is often the key to ensuring that the right product reaches the customer. Order picking errors also entail a loss of efficiency in the warehouse, since the picker will have to spend time returning the wrong product and picking the correct one instead. In order to accurately measure order picking accuracy and catch errors, the organization must have some way of verifying that the picked item corresponds to the order before it leaves the warehouse. If this verification is recorded electronically, the data can be inputted into a Business Intelligence system to provide a real-time view of picking accuracy in the warehouse.

With over 100 years of combined shipping and supply-chain experience we know how to move product efficiently at a reduced rate with visibility. Our customers view FreightSaver as a partner committed to optimizing their supply-chain and shipping needs. We want our customers focused on their core business not on their shipping. The world is full of unknowns and vulnerabilities. We earn our customers trust in minimizing these unknowns and getting your product to its destination without fail at a reduced rate.